Returns & Exchanges
At MATCH, we want you to love every piece in your home, which is why we offer a 30-day return policy on all furniture and decor items in their original condition. Whether a style doesn't fit or you've changed your mind, we are here to ensure your space feels exactly right.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully repackage your items in their original boxes with all protective padding to prevent damage during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your package.
Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the return, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing